This piece first appeared in the money section of the Saga website on 20 November 2013
The text here may not be identical to the published text

 

IF YOU CAN’T PAY YOUR FUEL BILL

Energy prices are rising and unless you have fixed your tariff for this winter you are going to be paying more. Whatever you do to reduce your costs you may find that you get a bill that you just cannot pay.

Three of the major energy companies have charitable trusts that can help with bills and a few other expenses. There are also schemes that help with water bills and other debts. So if you get a bill that frightens you, don’t put it in a drawer hoping it will go away. It won’t. And the sooner you get help the better.

British Gas Energy Trust
This trust is the biggest of the energy firm charities. British Gas has put more than £43 million into it. You can get help from the fund even if you are not a British Gas customer. It can make payments to clear debts for energy and water or for rent arrears or even council tax. It can also make a payment to buy essential household items such as a washing machine or cooker if yours has gone wrong and you cannot afford a new one. If your boiler has gone wrong then you may be able to get help from one of the ECO schemes run by your energy supplier. Applying is easy – but a payment is not guaranteed. You must show an exceptional need. http://www.britishgasenergytrust.org.uk/

Other energy charities
EDF Energy Trust can make payments to clear your debts to EDF energy. It can also make payments for water debts or essential household goods. You will have to show an exceptional need to qualify. http://www.edfenergytrust.org.uk/

The npower Energy Fund is only for customers of npower. It can make grants to clear an energy debt to npower but it will require the applicant to show a commitment to managing their money and achieving what it calls ‘financial stability’. http://www.npowerenergyfund.com/index.php

General grants
The charity Turn2Us keeps a database of thousands of charitable trusts that can help with financial problems. Some of these help people in particular parts of the country. Others relate to your job or past job. You can search the database free http://grants-search.turn2us.org.uk

Charis Grants also runs several charitable trusts – some for the energy industry and others for water firms and utilities. If you have any problem with essential bills or debts it is worth seeing what it can offer www.charisgrants.com/

Debt advice
If you have a general debt problem there are two charities who will give you free and impartial advice. The first is National Debtline www.nationaldebtline.co.uk or call 0808 808 4000. Equally good is StepChange www.stepchange.org or call 0800 138 1111. Your local Citizens Advice will also help. Be very careful going to any other debt advisers. Most of them are commercial organizations and the quality varies widely.

 


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