This piece first appeared in the money section of the Saga website on 30 January 2013
The text here may not be identical to the published text

SINS OF COMMISSION

Is your financial adviser being paid for doing nothing? It is quite possible. And the changes which began on 31 December – called the Retail Distribution Review or RDR – may not have helped.

Before the RDR advisers could be paid two sorts of commission. One was an upfront percentage of the amount you invested. The money was paid by the firm you invested your money with and could be as low as 1% or as high as 9% - more in some rare cases. But there was another sort of commission called ‘trail’. It was a smaller percentage of your investment – typically around 0.5% but it could be more – and it went on for as long as you kept the investment.

Trail was supposed to encourage your adviser to keep in contact and review your investments. But there was generally nothing in the contract that made them and many did not. Some bad advisers were motivated to keep in touch by the prospect of more upfront commission if they moved your investments from one provider to another. When that was done unnecessarily just to earn commission it was called ‘churning’. And one reason that the RDR has banned commission for new pension and investment advice was to get rid of that commission bias.

But now a new problem has emerged. Any trail commission earned before 31 December 2012 will carry on as long as the investment is kept. So now poor advisers are motivated the other way. If they move your money to a different investment the trail will stop. But if they keep your investments where they are the trail commission carries on.  Although 0.5% on £50,000 is only £250 a year, an adviser with a lot of clients can see trail as a nice steady income stream.

So what can you do about it? The first thing is to ask your adviser what trail commission they are being paid on your investments – ask for the amount in pounds not percents. By law they have to tell you. It may be nothing as some older investments paid all the commission upfront. If there is trail being paid you can ask your adviser to do some work for it. Get them to rebate the money to you – adding it to your investment each year or writing you a cheque. And in exchange you will pay them a fee – not a percentage – for ongoing work as and when it happens. If they refuse then move your money and the trail commission to an independent financaila adviser who will. Unfortunately you cannot just leave your adviser and get the investment firm to pay the trail direct to you.


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