This piece first appeared in the money section of the Saga website on 27 April 2011
The text here may not be identical to the published text

PAYMENT PROTECTION RE-CLAIMED

Despite the banks’ defeat in the High Court last week it could be months or years before they do what the court ordered and trawl through records back to January 2005 to find millions of people who were mis-sold Payment Protection Insurance.

The banks had claimed that the instructions given by the regulator – the Financial Services Authority (FSA) – were beyond its powers. But Mr Justice Ouseley said that was wrong. And the banks should do what the FSA told them to do. But the banks are defying the court until it has made a case to appeal against the judgement – a process that could taken another eight weeks.

So if you took out a loan or credit card in the last six years it is worth checking if you are due compensation and put in a claim without waiting for the banks to behave.

Payment Protection Insurance is supposed to help with the costs of a loan or credit card if you fall ill or lose your job. It sounds a good idea. But it is probably the most mis-sold product since personal pensions were foisted on millions of people who should not have had them in the 1990s. Many people were sold it even though they could not claim because they were too old, self-employed, did not work at all, or had previous medical conditions.

It also emerged during the court proceedings that many people were sold Payment Protection Insurance without even knowing it was part of the deal. They were simply offered a ‘fully protected loan’ and given a quote for the monthly repayment. Many didn’t realise that the cost could be more than doubled by adding on the insurance.

So if you have taken out a loan or credit card since January 2005 check your paperwork to see if insurance was involved. If it was then you should consider making a complaint that it was mis-sold. You do that first to the bank or credit card provider that lent you the money. If it turns you down or does not resolve your case within eight weeks then you should take your case to the Financial Ombudsman Service. It upholds three out of four of the cases it considers. If the lender says your case is ‘on hold’ because of the court case ignore them – after eight weeks you can go to the Ombudsman anyway.

http://www.financial-ombudsman.org.uk/consumer/complaints.htm

If you were over pension age, retired, not working, or self-employed and bought PPI it was almost certainly a mis-sale. And there are many other circumstances when it was mis-sold. Check on these websites.

www.moneysavingexpert.com/reclaim/ppi-loan-insurance

www.which.co.uk/advice/how-to-tell-if-youve-been-mis-sold-ppi/index.jsp.

If you only think you might just have a claim it is worth applying. There is compensation of £4.5 billion due to around two million people.

 


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